Casino / App
ob666 keeps this policy straightforward — you should know exactly what data we collect, why we collect it, and what controls you have over it. Access to our platform depends on your local law and eligible regions; this policy applies wherever that access is granted.
When you open an account with us, we collect the information needed to verify your identity, process your transactions and keep your session secure. This includes your name, contact details, device identifiers and payment method references — such as the Nagad or Rocket mobile wallet numbers you register during account setup. We do not store full wallet credentials; we hold only the references necessary to match your transaction records to your account. Beyond account setup, we collect session activity data — pages visited, game rounds initiated and support interactions — so we can improve the experience and respond accurately when you contact us. This data is not sold to third parties. We share it only where required by applicable law or with service partners who process it strictly on our instructions. Cookie data is collected from your browser to maintain your session state and remember your language preference. You can adjust cookie behaviour through your browser settings at any time. Our data retention schedule keeps your records for as long as your account remains active, plus the period required under applicable legal obligations. Once that window closes, records are deleted or anonymised. If you have questions about what we hold, the support routes listed on this page are the right starting point.
This policy covers data we process directly through ob666. It does not extend to third-party sites, external payment processors or services you reach by following a link away from our platform. Each area below clarifies what falls inside or outside our data obligations so you can make informed decisions about your account.
Data collected during login, account creation and session activity falls within this policy. We control how that data is stored and who can access it. You can review your account record at any time through the settings page inside your logged-in area.
Payment references tied to Nagad, Rocket or bKash deposits are stored as transaction records in your account wallet. We do not process the underlying mobile wallet systems — those are governed by their own provider terms. We hold only the reference data needed for your account history.
Game interaction data — rounds started, tables visited, sports markets opened — is logged at the session level. This data helps us resolve support queries accurately. It is not used for advertising profiling outside the platform, and it stays within our data environment.
Links to external sites, payment gateways outside our direct integration and any service you access after leaving ob666 fall outside this policy. We cannot speak to how those services handle your data. Check their own published policies before sharing personal information with them.
You have real, actionable choices here — not just abstract rights. If you want to see what data we hold on your account, start by checking the account settings area inside your logged-in session; your transaction history, registered payment methods and contact details are all visible there. If something looks incorrect — a name spelling, a contact number linked to your Nagad or Rocket record — you can update it directly through the account edit fields, or raise it with support if the field is locked for security reasons. For questions about data retention, deletion requests or concerns about how your information has been used, our support team is the correct route. We aim to respond to data-related queries with the same attention we give to account and payment questions. Availability depends on your local law and eligible regions; where applicable law grants you a formal data access or correction right, we will process that request through the support channel listed on this page.
Log in and open the account settings page. Your registered details, transaction references and session history are displayed there. You do not need to contact support to view this standard account data.
Editable fields in the account area let you update your contact information directly. For fields that require identity verification to change — such as your registered mobile number — contact support with the relevant details.
If you want to know specifically what data we hold beyond what the account page shows, send a request through our support route. Include your registered account email or wallet reference so we can locate your record without delay.
For deletion requests or concerns about how your data has been handled, reach the support team directly. We treat data queries as account-level issues, not lower-priority tickets — the same team handles both.
If the account settings page does not answer your question, these are the routes we publish for policy-related queries. Use the channel that fits your situation — all three reach the same team.
Open the chat widget from any page inside your logged-in session. This is the fastest way to ask about account data, correction requests or cookie settings. Available through the platform interface.
Send data queries to the support address listed in the contact section of your account area. Include your registered email or Nagad/Rocket reference so the team can locate your record and respond accurately.
The help section inside your logged-in account covers common policy questions — data retention, cookie controls and how to update contact details. Check there first; many queries are answered without needing to open a ticket.
Our approach to data is shaped by what a support-seeking account holder actually needs to know: where your data goes, how long we keep it, and what steps protect it while it is with us.
We use session cookies to keep you logged in and remember your language setting. Analytics cookies help us understand how the account area is used so we can improve it. You control cookie behaviour through your browser settings; turning off certain cookies may affect how the logged-in session behaves.
Your account is protected by the verification steps shown during login. Payment references — including Nagad and Rocket wallet records — are stored with access controls that restrict which internal systems can read them. We do not expose full wallet numbers in any account-facing screen.
We keep your account records for as long as your account is active plus the period required by applicable legal obligations. Once both conditions are met, records are deleted or anonymised. You can ask the support team for the specific retention window that applies to your account type.
When this policy changes in a way that affects your account, we notify you through the registered contact method on your account — the email address or mobile number you provided at setup. Continued use of the platform after a notified update means you have seen the revised terms.
These are the questions that come through support most often about this policy. If your question is not here, the live chat or email route on this page will get you a direct answer.
We collect your name, contact details, device identifiers and payment method references — such as the Nagad or Rocket number you register. We also log session activity to support accurate account queries. We do not collect more than what is needed to run your account and process your transactions.
We do not sell your data. We share it only where required by applicable law or with service partners who process it strictly on our instructions. Those partners cannot use your data for their own purposes. Payment processors like Nagad and Rocket handle their own data under their own published terms.
Log in and open the account settings page. Your registered contact details, transaction references and session history are visible there. For data not shown in the account area, send a request through the support email listed in your account's contact section, with your registered wallet reference included.
Yes. Editable fields in the account settings area let you update most contact details directly. For fields locked for security — such as the mobile number tied to your Nagad or Rocket record — contact support. The team will verify your identity and make the correction once that step is complete.
We keep records for as long as your account is active, plus the period required under applicable legal obligations. After that, records are deleted or anonymised. If you want to know the specific retention window for your account type, ask through the live chat or email support route on this page.
When you close your account, we retain records only for the period required by applicable law. Once that window passes, the data is deleted or anonymised. Availability of account closure and the exact data-handling steps depend on your local law and eligible regions — the support team can confirm the process for your account.